• Client focused… listening to the client, learning as deeply about the organization as possible in order to develop value added strategies.
  • Continuous improvement… continuously improving processes, authenticity in what we do and say; we improve organizations and we always work to improve our services based on client feedback.
  • Perspective from Beyond the Industry… including best practices within the park and recreation industry, but looking beyond to include best in class approaches from other sectors as well.
  • Sustainability… developing strategies and solutions that become imbedded in the culture, including leadership infrastructure and a commitment to sound environmental solutions and practices.
  • Laugh a lot… enjoying work with a passion and infusing the process with a sense of humor and some quirkiness.
HELLER AND HELLER’S MISSION STATEMENT

Building organizations, people, parks, and processes through innovative strategies and solutions

HELLER AND HELLER’S VISION

Giving government a good name, one agency at a time